• Phone

  • z.B. +49

  • 221

  • 6777950

  • Article

  • Our Reference Nr. is indicated in the header of each sales document. You can use the invoice-, shipment, or order number.

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In order to start a new return process we need you to fill out the following RMA form. Please notice that we cannot process incomplete forms.

After we have received your RMA form, we will submit our RMA Number to you within 24h. This number must be indicated on every delivery note and furthermore on the outside of every package.  Hence we will be able to handle your case quick and absolutely reliable.

Returns without indication of our RMA Number will be rejected because we are unable to assign them to the correct transaction.
We appreciate your cooperation.